Privacy Policy for SignalReply

Last Updated: August 25, 2026

Thank you for visiting SignalReply ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://signalreply.com (the "Website") and our services.

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

Name: We collect your name to personalize your experience and communicate with you effectively.
Email: We collect your email address to send you important information regarding your account, alerts, updates, and communication.
Payment Information: We collect payment details to process your subscription securely. We do not store your card details on our servers; payments are processed by our trusted third-party payment provider.
Connected Account Data: When you connect a social account (such as Reddit or X/Twitter), we store the authorization tokens needed to fetch public conversations and to send messages on your behalf, according to the permissions you grant. You can disconnect an account at any time.

1.2 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.

2. Purpose of Data Collection

We collect and use your data to provide and improve the service: to operate your account, monitor the keywords and platforms you configure, surface and score leads, send you alerts, enable outreach through your connected accounts, provide customer support, and process your subscription.

3. Data Sharing

We do not sell, trade, or rent your personal information. We share data only with the third-party providers necessary to operate the service — for example our payment provider (for billing), our email provider (for alerts), our AI provider (to score leads and draft replies), and the social platforms you choose to connect.

4. Children's Privacy

SignalReply is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below.

5. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we may notify you via email about significant changes.

6. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: support@signalreply.com

By using SignalReply, you consent to the terms of this Privacy Policy.

Note: This document is a template and should be reviewed by legal counsel before you rely on it.